Shipping policy
Shipping & Delivery Policy
Last Updated: August 23, 2026
At OXIR, we are committed to getting your order to you safely and as quickly as possible.
Order Processing
All orders are processed after successful payment confirmation.
Orders are generally prepared for shipment within 1 business day.
Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time
Our estimated delivery time is:
1–3 business days
Delivery times may vary depending on your location, courier availability, public holidays, weather conditions, or other circumstances outside our control.
Shipping Confirmation
Once your order has been shipped, you may receive a shipping confirmation with the available tracking information.
Please make sure that your shipping address and contact information are correct when placing your order.
Delivery Delays
While we aim to deliver all orders within the estimated timeframe, OXIR is not responsible for delays caused by circumstances outside our reasonable control, including courier delays, incorrect addresses, public holidays, severe weather, or other unforeseen circumstances.
If your order has not arrived within the expected delivery timeframe, please contact us at:
Incorrect Shipping Information
Customers are responsible for providing accurate delivery information.
If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.
Damaged Packages
If your package arrives visibly damaged, please contact us as soon as possible at ukoxir@gmail.com and provide photographs of the package and the products received.
We will review the situation and work with you to determine the appropriate resolution.
Contact
For shipping questions or order assistance, please contact:
Email: ukoxir@gmail.com